Debit Card Alerts
Q: Are debit card alerts in online and mobile banking sent in real-time?
Debit card alerts are near real time.
Q: How do I set up debit card alerts not related to my debit card (low balance, deposit, payment reminders, etc.)?
This can be done through our online and mobile banking platforms.
Desktop: Click Tools → Alerts. Choose “Accounts” to set alerts such as balances, transaction alerts, loan payment reminders, etc. Choose “Authentication” to receive an alert each time online banking is accessed. Choose “Transfer” to receive alerts when an external transfer account is added, for example. Set as many or as few alerts as you’d like and know that you can change your preferences at any time.
Mobile: Log into the app. Tap More → Tools → Alerts. Choose “Accounts” to set alerts such as balances, transaction alerts, loan payment reminders, etc. Choose “Authentication” to receive an alert each time online banking is accessed. Choose “Transfer” to receive alerts when an external transfer account is added, for example. Set as many or as few alerts as you’d like and know that you can change your preferences at any time.
Q: How do I set up my NuMark debit card alerts?
Desktop: Go to Accounts → Manage my Debit Card. Click on the pictured card you want to set up alerts
for. Choose “Alerts” and then Controls → Manage Card Alerts. Toggle the switch to be alerted to all debit
card transactions (highly recommended) or choose alerts for particular transaction types.
Mobile: Log into the app. Tap More → Accounts → Manage my Debit Card. Scroll to “Accounts” and then tap “Controls”. Tap “Manage Card Alerts”. To set alerts for all debit card transactions (highly recommended), toggle the switch on. Instead, you can choose to receive alerts based on transaction amount or type.