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Chat with Mel!
MEL, our Member Experience Liaison, is our virtual assistant who is available 24/7 to answer your basic questions. Mel can answer a lot of questions, so you can get the info you need quickly without having to wait to speak to a representative. Of course, if Mel isn’t able to answer your question, she can direct you to a Call Center Representative during our normal business hours. Click on “Let’s talk!” to talk with Mel.