Our NuMark branches will be CLOSED on Thursday, June 19th in observance of Juneteenth. We will reopen for normal business hours on Friday, June 20th.
On Sunday June 22nd, our systems will be offline from 12:00 AM until 6:00 AM CT. During this time, online/mobile banking and audio response will be unavailable. Debit cards will also be in stand-in mode with stand-in limits. We thank you for your patience and apologize for any inconvenience.
MEL, our Member Experience Liaison, is our virtual assistant who is available 24/7 to answer your basic questions. Mel can answer a lot of questions, so you can get the info you need quickly without having to wait to speak to a representative. Of course, if Mel isn’t able to answer your question, she can direct you to a Call Center Representative during our normal business hours. Click on “Let’s talk!” to talk with Mel.
Ph: 815-744-8402
Fax: 815-744-8402
loanservicing@numarkcu.org
(Please contact for Total Losses ONLY)
