Card Control
Q: How do I set Travel Notes?
Desktop: Click Accounts → Manage my Debit Card, choose the card, then click “Travel Notices”. Enter the
details of your travel to help prevent card interruptions.
Mobile: Go to More → Accounts → Manage my Debit Card. Scroll to “Travel Notices”. Enter the details of your travel to help prevent card interruptions.
Q: How do I set up my card controls?
Desktop: Click Accounts → Manage my Debit Card to get started.
Mobile: Go to More → Accounts → Management my Debit Card to get started.
Q: How do I set up my NuMark debit card alerts?
Desktop: Go to Accounts → Manage my Debit Card. Click on the pictured card you want to set up alerts
for. Choose “Alerts” and then Controls → Manage Card Alerts. Toggle the switch to be alerted to all debit
card transactions (highly recommended) or choose alerts for particular transaction types.
Mobile: Log into the app. Tap More → Accounts → Manage my Debit Card. Scroll to “Accounts” and then tap “Controls”. Tap “Manage Card Alerts”. To set alerts for all debit card transactions (highly recommended), toggle the switch on. Instead, you can choose to receive alerts based on transaction amount or type.
Q: How do I set up real-time alerts for all debit card transactions?
Desktop: Click Accounts → Manage my Debit Card, choose the card, then choose “Alerts and Controls”.
Mobile: Go to More → Accounts → Manage my Debit Card. Tap “Alerts and Controls”. Tap “Manage Card Alerts”. Toggle on Alerts for all transactions.
Q: How do I temporarily block my card if it is lost or stolen?
Desktop: Click Accounts → Manage my Debit Card. Toggle on the switch next to “Block this Card”.
Mobile: Go to More → Accounts → Management my Debit Card. Toggle on the switch next to “Block this Card”.
Q: I blocked my card, but I found it shortly thereafter. Can I remove the block?
Yes!
Desktop: Go to Accounts → Manage my Debit Card. Toggle off the switch next to “Block this Card”.
Mobile: Go to More → Accounts → Management my Debit Card. Toggle off the switch next to “Block this Card”.
Q: What is Card Controls?
Card Controls is a FREE service which allows you complete versatility and control over your debit card transactions. Turn your card ON or OFF, block certain types of merchants, certain types of transactions and even set a spending limits.
