About My Accounts
Q: How will I get to NuMark’s website?
Leading up to the closing of the Transaction, continue to visit Lemont online at www.lemontnationalbank.com. Following the closing of the Transaction and name change, you will still be able to access your online banking information from Lemont’s website address. But soon after closing of the Transaction, you will be re-routed to NuMark’s official website and links to online banking will become accessible from www.numarkcu.org.
Q: How will I receive additional information about this Transaction?
See our NuMark website for updates about the progression of the Transaction and systems conversion plans. You will also receive periodic mailings and have access to updates available at all of NuMark’s branch locations. We also send periodic emails with all of our updates and important notices, so please take this opportunity to update your email address on file.
Q: How will my accounts be affected?
In the short term, Lemont’s customers will experience no impact to their accounts or account numbers. Your account number(s) will remain the same until sometime in the fourth quarter of 2026, the expected date of conversion of accounts to NuMark’s records and systems (the “conversion date”), subject to the closing of the Transaction. NuMark’s team will work to ensure a seamless conversion, so you can conduct business as you always have without any issue on your accounts. NuMark will provide additional information about your accounts prior to the conversion date.
Q: What happens if I already have both a NuMark account and a Lemont account?
Following the closing of the Transaction, you will continue to have both accounts available for you at NuMark. In the event you have more than $250,000 at NuMark as a result of the Transaction, the excess will not be federally insured by the NCUA through the NCUSIF. NuMark will contact any former Lemont customers who will have greater than $250,000 on deposit as a result of the Transaction to discuss options.
Q: What will happen to my loans and other non-deposit accounts?
It is anticipated that all loans and other non-deposit accounts will transfer to NuMark upon closing of the Transaction unless you desire to pay-off the loan or close your non-deposit account. However, there may be loans that NuMark may not be permitted to acquire from Lemont due to restrictions imposed by its primary federal regulator, the NCUA. Any impacted customers will be promptly notified if their loan will be sold to another entity.
Q: What will happen to the designated beneficiaries on my accounts?
Previously designated beneficiaries on your Lemont accounts will follow to your account at NuMark. You will not be required to fill out new beneficiary forms.
Q: What’s the benefit to me related to this Transaction?
Through this Transaction you’ll gain access to an expanded suite of consumer financial services, including loans, insurance, credit cards, investment services and more. As a member-owned, not-for-profit financial cooperative, NuMark is able to offer competitive rates and fees.
Q: When your name changes, will my direct deposit still work?
Yes, your direct deposit and automated regular withdrawals will continue to work without interruption after the closing of the Transaction. After the conversion date, the routing number associated with your account will change to 271985213. After the conversion date, you will likely need to change any recurring payments to your new NuMark account number and to NuMark’s routing number. However, NuMark will work with you to ensure there is no interruption to your electronic direct deposit or automated regular withdrawals.
Q: Who do I contact if I have additional questions?
We want to hear from you to help answer any additional questions you might have about our announcement and the Transaction. Please call Hercules Bolos, Chairman, President and CEO of Lemont, at (630) 257-3000 or Michelle Balog, President and CEO of NuMark, at (815) 729-3211.
Q: Will I be able to access my account through NuMark branches?
Yes, but not immediately. Immediately following the closing of the Transaction, you will have access to the same branch locations and ATM networks as you do currently as a Lemont customer. Limited services may be available at NuMark locations until the conversion date.
Q: Will I continue to have access to my safe deposit boxes?
Lemont customers who currently have safe deposit boxes will continue to be offered safe deposit boxes by NuMark after completion of the Transaction. However, NuMark will not offer safe deposit boxes to customers who do not currently have safe deposit boxes.
Q: Will I still be able to use my current checks?
Yes, you will continue to be able to use your current checks following the closing of the Transaction. If new checks are necessary after the conversion date, you will receive a complimentary box.
Q: Will I still be able to use my debit card?
Yes, you will continue to be able to use your current debit card following the closing of the Transaction until the conversion date. Following the closing but prior to the conversion, NuMark will provide you with a new debit card.
Q: Will Lemont employee emails change?
Following closing of the Transaction, employees will be provided with new email addresses that reference the NuMark name, although this process may take some time to implement.
Q: Will Lemont employee phone numbers change?
No, there will be no change to employee phone numbers and you will be able to reach all Lemont employees using their current Lemont phone numbers until and after the closing of the Transaction and the conversion date.
Q: Will my deposits continue to be federally insured?
Yes, your deposits will continue to be federally insured. NuMark is insured by the NCUA through the NCUSIF. Your deposits will continue to be federally insured to the maximum amount available, currently, to at least $250,000 per member, per account category, and backed by the full faith and credit of the United States Government. Please see a helpful comparison guide at the end of this document for reviewing differences between NCUA and FDIC insurance.
Q: Will my online banking change?
Until the conversion date, you will continue to access your online banking as you do now. As of the conversion date, you will have access to NuMark’s secure online and mobile banking platform, which offers many easy and convenient options to help you manage your finances and customize your preferences.
Q: Will the products and services offered by Lemont be the same products and services offered by NuMark?
It is NuMark’s current intention to provide all of the products and services currently offered by Lemont following the closing of the Transaction. NuMark may also provide products and services in addition to those currently offered by Lemont. For more information on NuMark’s products and services, please explore our website to learn more about our offerings.
Q: Will there be any changes to my account notices and statements?
After the conversion date, your monthly and quarterly statements and notices may have an updated look.
Q: Will there be changes to your hours?
Currently, there are no plans to change the hours of operation. At NuMark, we continually review our hours of operations in all the regions where we operate in order to best serve our growing membership.
