As part of our new services available to you, all Midwest Mortgage accounts have been successfully transferred; however, you may not see them in your online banking. Rest assured, you will be able to see your account information in online banking soon. We apologize for any inconvenience.

If you are having difficulty reaching us by phone, please send an email to and we will get back with you.

Audio Response

A touch-tone phone and a personal identification number (PIN) are all you need to take care of credit union business any time of the day or night. Call 815-729-3211 to request your PIN so you can start using our Audio Response system.

Chicagoland: 815-729-6328
Outside Chicagoland: 800-846-0968

This system allows members to:

Members can also request their account be set up to allow them to transfer funds to another member’s account, such as a family member. Here is a list of the detailed audio response directions to get the information you need fast.