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https://www.numarkcu.org/faq/how-do-i-get-started-using-card-controls-for-my-debit-card/
The Alerts and Control Preference screen allows you to set your preferences for alert delivery. Turn the alerts ON and OFF to see the phone number and email address where alert notifications are delivered. Keep in mind the phone number…
https://www.numarkcu.org/faq/is-there-a-fee-to-use-card-controls/
No, this service is FREE. Please note that if you choose to receive text alerts through Card Controls, your carrier’s messaging and data rates may apply.
https://www.numarkcu.org/faq/how-do-i-turn-my-card-off-and-then-back-on/
From the main screen in Card Controls, tap on the toggle switch to turn your Debit Card ON or OFF.
https://www.numarkcu.org/faq/how-quickly-does-the-on-off-status-or-other-limits-on-my-card-take-effect/
Card Controls changes are effective immediately, so you have complete control of your card.
https://www.numarkcu.org/faq/what-do-i-do-if-i-misplaced-or-lost-my-card/
If you have simply misplaced your debit card, the OFF feature allows you to temporarily stop any transaction on your card. When you find your debit card just log back in and turn it back ON, and your card will…
https://www.numarkcu.org/faq/can-i-manage-card-controls-on-more-than-one-debit-card/
Yes, on the main screen in Card Controls, select the Debit Card from a list of cards on your NuMark Credit Union account.
https://www.numarkcu.org/faq/if-a-debit-card-is-blocked-is-every-transaction-blocked-2/
All ONE-TIME transactions are blocked when you set your card to OFF. However, recurring payments will continue to process normally.
https://www.numarkcu.org/faq/if-a-debit-card-is-blocked-is-every-transaction-blocked/
No, your recurring transactions will not be blocked. They will continue to be processed even when your card is turned OFF.
https://www.numarkcu.org/faq/if-it-turn-my-debit-card-off-will-my-recurring-transactions-be-blocked/
Tap on Alerts and Controls Preferences and set your preferences by Merchant Type, Transaction Type and Spend Limits. You may also restrict your card from International use in Location Type. All Transactions sends an alert for every transaction processed Blocked…
https://www.numarkcu.org/faq/can-i-block-only-certain-types-or-merchants/
Yes, tap on Alerts and Controls Preferences and you can select blocks for specific spending categories such as Personal Care, Household, Restaurants, Travel, Entertainment, Age Restricted Department Stores, Gas Stations and Groceries.
https://www.numarkcu.org/faq/can-i-receive-alerts-for-specific-types-of-transactions-at-specific-merchants/
Yes, if you have your Send Alerts setting set to Preferred Transactions, you will be able to block and unblock specific merchant types.
https://www.numarkcu.org/faq/can-i-block-only-certain-types-of-transactions/
Yes, using the Transaction Type tab within the Alerts and Controls Preferences window, you can set blocks for specific types of transactions such as ATM, In-Store, Online, Mail/Phone order and Others.