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Testimonials

What Our Members Are Saying

This is my second review for NuMark Credit Union – Countryside. Customer service and rates are still topnotch. The staff before was good, but this has even improved. We enjoy all the tellers. They are terrific. Friendly and personable. The teller who stands out the most, and please nothing against the others, it is Miguel Farias. Seems like each time we bank in person he is there. He knows each family member by name, always smiling and laughing. He makes us feel good emotionally. You want to come in and bank in person just to see and talk with Miguel. He is very helpful and will help you set up an appointment if you need to see a financial or loan advisor.

Speaking of a loan advisor. You need to see Dina Triplett. Another fine example of a terrific NuMark employee, She is so helpful and explains everything thoroughly so you understand what you will be financing. She is always willing to go above and beyond to get you the financial assistance you need.

I highly suggest you ask for Dina Triplett if you need a loan.

Definitely a place to bank at. Terrific savings and checking rates and the best loan percentages around.

Alan L.

La Grange, IL

During my visit at the NuMark Credit Union Branch, in Tinley Park, I was assisted with my loan by Crystal. She quickly evaluated my financial needs, while providing viable options. Her professionalism and wealth of knowledge are definitely assets for your Credit Union. Great work and thanks again for your prompt service.

Catherine C.

Homewood, IL

I recently opened up my first business checking and savings account. Decided to with a credit union instead of the big banks. The staff at the Numark Tinley Park location were very kind, helpful and hospitable. I worked with Julie Smith to open my accounts and I was very pleased and comfortable with her. She congratulated me on my new business endeavors and opened my accounts easily and quickly. Looking forward to working with this credit union for my company and if all is well eventually with my personal checking and savings account.

Erica J.

Love our NuMark Credit Union and the Zoo! Thank you for your amazing products and awesome people!

Jeff S.

Tinley Park, IL

I have used NuMark since its opening in Crest Hill. I love this place and its employees are always wonderful.

Jenifer R.

We can’t thank Susan Pfeiffer enough for assisting us through our mortgage process. She helped with every question no matter how big or small. She also calmed our nerves many times times as everything became closer and more real. She’s an amazing asset to NuMark and our dream home team!

Katie A.

Closed today on my condo refinancing with NuMark and am thrilled at the money I will be saving monthly!! A very special thanks to my Loan Officer, Susan Pfeiffer in the Crest Hill branch. A true professional, Susan was unfailingly patient in answering my many questions. She did an excellent job of looking out for me and making sure everything went smoothly. It’s so much easier going through a mortgagee process when you are treated with this level of respect & kindness!!!

Marianne H.

Crestwood, IL

“I love NuMark. When my three kids were in college, Ruben helped me walk through banking online, and I showed my kids how to use it too. Peggy coached me on opening a charge card for each of them and I co-signed, so they could build credit while in college. They knew to only use the credit cards for certain things like school supplies or getting gas to drive to internships, because we only put a certain amount of money in the bank account each month for incidentals.

When they graduated, some of their friends were not able to get credit, but I was able to teach my kids how to use a bank account, a credit card and all this stuff when they went to college. I truly feel that the employees at NuMark are so customer-friendly and help treat customers with such patience, gentleness and kindness. I have told so many people about NuMark because we truly love it. I think they are doing God’s work on this earth and it shows in the way they treat people.”

Marty M.

Indian Head Park, IL

What can I say! Numark Credit Union was awesome. I went into the bank and sat with Marilyn Rojas on 1/15/2020 and spoke with her about a personal loan. Marilyn was awesome and provided me with great knowledge on Numark’s products and services.

I was unsure if I wanted to apply for a personal loan at that time; only because past experience really had me questioning what I wanted my next move to be. Marilyn advised me that her manager would be in next day if I wanted to sit and speak with him. On 1/16/2020 I sat with Mack Story branch manager who reinstated exactly what Marilyn told me; I love walking into a place of business where everyone is on the same page, where all employees has the exact same knowledge on products, services and the process.

With my concerns I had with applying for a personal loan Mack was able to do a soft pull on my credit and “preapprove me” for what I needed. After a few days of getting personal information that the bank needed, I was able to come into the branch and get my loan within 1hr. Friendly staff, awesome service, and a great place to bank! Please see Marilyn or Mack for any lending needs. Have a conversation, NuMark Credit Union is there to help you. You won’t be disappointed!

Robert M.

I have banked with Numark for over 20 years and unless something drastically change I will continue to bank with them. Throughout the years they have helped me and my family out in during times of crisis at times I would have been hesitant to make the loan. They worked with me to get payments I could afford without charging astronomical interest rates. They are fair, and yes, they are like family. If you are looking for a financial institution with a heart, go to Numark. If you allow a bad seed to deter you, you’re doing you and your family a disservice.

Tammie M.

We refinanced our home with NuMark Credit Union and worked with Miranda Castillo as our mortgage processor. Since we were out of state, she was awesome to work with – she answered emails and calls right away and helped explain the entire process to us in regards to our options for the loan itself, interest rate, and closing costs. I highly recommend requesting her for the loan process since she is knowledgeable, friendly, and can explain things in the most simplest of terms for non-mortgage folks!

Tina H.

Dyer, IN

Good people to do business with. Love the family feel. This company is down home and does treat you like family.

V. E.

Hinsdale, IL

Incredible staff. Justine and Andrea went above and beyond to get me approved on a vehicle. If you are trying to get a loan for a vehicle Numark is definitely somewhere you need to apply. You will not be disappointed !!

Zach S.

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