NuMark Credit Union
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Frequently Asked Questions about Mobile Banking

Do I need to be a member of NuMark Credit Union to use this app?
Why can’t I log into my accounts using Mobile Banking?
Who is eligible to join NuMark Credit Union?
Can I unlock my Online Banking password through NuMark Mobile?
Is the NuMark Mobile Banking app secure?
What functions are available on NuMark Mobile?
Is NuMark Mobile available on the iPod and iPad?
Is NuMark Mobile available for Android?
Does NuMark Credit Union have a Facebook page?

Do I need to be a member of NuMark Credit Union to use this app?
Anyone is welcome to use this app to find out more about NuMark Credit Union, locate nearby branches and ATMs. You will, however, need to be a current member and enrolled in Online Banking to us NuMark Mobile. You can join the credit union and/or enroll in NuMark Online Banking online.

Why can’t I log into my accounts using Mobile Banking?
You need to be enrolled in NuMark Online our Online Banking service in order to access your accounts through Mobile Banking.  Once you have user name and password established for NuMark Online, you will use the same user name and password to login into NuMark Mobile.

Who is eligible to join NuMark Credit Union?
NuMark Credit Union membership is open to people who live or work in a defined geographic area approved by our regulator which includes Will, Kendall , Grundy and parts of Cook, Kane, DuPage and Kankakee Counties. NuMark membership is also open to employees of our 260 Select Employee Groups and to family members of our current members. See Map

Can I unlock my Online Banking password through NuMark Mobile?
Currently, members cannot unlock their NuMark Online password through Mobile Banking. To unlock your NuMark Online password, please call 815-729-3211 or visit your nearest branch.

Is the NuMark Mobile Banking app secure?
Yes, we use SSL encryption to communicate securely with all services.  We use state-of-the-art security measures to protect your personal information, no matter how you choose to access your accounts.

What functions are available on NuMark Mobile?
You are able to view your accounts, transaction history, and check images.  You can also transfer funds between your accounts, locate nearby ATMs, and local offices near you.

Is NuMark Mobile available on the iPod and iPad?
Yes, you can download the app by visiting the app store on your mobile device or desktop. Search for NuMark Credit Union.

Is NuMark Mobile available for Android?
Yes, the Android App is available for download in the Google Play store. It is available in a phone or tablet version.

Does NuMark Credit Union have a Facebook page?
Yes, we do.  Become a fan on our Facebook page to get financial tips and tricks, updates on the happenings here at NuMark, reminders of upcoming events and more! 

 

Locations
Joliet
1654 Terry Drive, Route 6
P.O. Box 2729
Joliet, IL 60434-2729
Phone: (815) 729-3211
FAX: (815) 729-3228
View Joliet map and directions
Crest Hill
2380 Caton Farm Road
Crest Hill, IL 60403
Phone: (815) 729-3211
FAX: (815) 729-0877
View Crest Hill map and directions
Countryside
9809 W. 55th Street
Countryside, IL 60525
Phone: (708) 429-8590
FAX: (708) 354-6290
View Countryside map and directions
Countryside
8001 W. 159th Street
Tinley Park, IL 60477
Phone: (708) 429-8590
FAX: (708) 429-9303
View Countryside map and directions
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