A Message from Lloyd M. Fredendall
We are excited to share that the merger between NorthStar Credit Union and NuMark Credit Union was completed on January 1, 2021. Our leadership team is diligently working on integrating the two account processing systems, with conversion scheduled on March 1, 2021. Once that has been completed, NorthStar members will be eligible to take full advantage of a new and improved array of financial services. You will continue to enjoy the superior member experience and value you have come to expect as a stakeholder in your credit union.
Enclosed you will find important information about aspects of the merger that will impact how NorthStar members conduct their banking as well as a variety of other legalese required by our regulators. While we are striving to minimize as much disruption as possible, there will unfortunately be some action required on the part of NorthStar members in order to take advantage of various enhanced services and to avoid any interruption to your on-line account access. The Member Resource Guide below provides details, key dates, and steps NorthStar members need to take to ensure a smooth transition.
We want to take this opportunity to thank you for your ongoing membership and support. It is our pleasure to serve you and we look forward to continuing to add value to you, our member-owners. Should you have any questions, you can always contact us at 630-393-7201. We are here and ready to help you in any way we can.
Lloyd M. Fredendall, CEO
Key Dates for NorthStar Members to Remember
Merger Resource Guide:
- What’s Staying the Sameopens PDF file
- What Changes to Expectopens PDF file
- Key Dates to Rememberopens PDF file
- Deposit Productsopens PDF file
- Loan Productsopens PDF file
- Loan Paymentsopens PDF file
- Mobile Bankingopens PDF file
- Our Mission & Our Family Valuesopens PDF file
- 5 Benefits of Joining NuMarkopens PDF file
- How to Contact Usopens PDF file
- Expanded Locationsopens PDF file
Online Banking Demo: