NuMark Credit Union
Where You Are Family

How to fight
Identity Theft

View the brochure.

Protect Yourself Against Email & Internet Fraud

PHISHING: Internet piracy pronounced "fishing". And that's exactly what thieves are doing: "fishing" for your personal financial information. They want your account numbers, passwords, Social Security numbers and other confidential information.

Tips about how phishing works:

  • Typically, an email is sent that looks like it's from a company you're familiar with -- VISA, MasterCard, Amazon, eBay, PayPal
  • The email will most likely warn you of a serious problem that requires your immediate attention
  • It will instruct you to click on a link to go to their website
  • The website you're directed to will look like "the real thing" with company logos & fonts
  • Once there, you'll be asked for your information
  • If you provide the requested info, you might find yourself the victim of identity theft

Tips to help protect yourself:

  • Never provide personal financial information over the phone or Internet if you did not initiate the contact
  • If you get an email that warns you that an account will be shut down unless you confirm information, do not reply, do not click on the link in the email and do not use phone numbers given in the email. Contact the company cited in the email by a phone number you trust.
  • If you get a phone call asking you to verify information for any reason, hang up immediately. Your credit union will never do this, nor will any legitimate bank, credit card company or financial institution.
  • Don't be intimidated by an email or phone call who suggests dire consequences if you do not immediately provide or verify financial information
  • Avoid emailing personal and financial information. Before submitting financial information through a Web site, look for the "lock" icon on the browser's status bar. Don't use it if you don't see it.
  • Review credit card and credit union statements as soon as they arrive, to see if there are any unauthorized charges.
  • If you fall victim to an attack, act immediately -- alert your financial institution, place fraud alerts on your credit files, monitor your credit report and account statements closely
  • Report suspicious emails or phone calls to the Federal Trade Commission at or
    call 1-877-IDTHEFT

If you believe your personal information has been compromised, you should contact the
following government sites:

Remember that NuMark Credit Union will NEVER ask you for your
personal information through an email message.

1654 Terry Drive, Route 6
P.O. Box 2729
Joliet, IL 60434-2729
Phone: (815) 729-3211
FAX: (815) 729-3228
View Joliet map and directions
Crest Hill
2380 Caton Farm Road
Crest Hill, IL 60403
Phone: (815) 729-3211
FAX: (815) 729-0877
View Crest Hill map and directions
9809 W. 55th Street
Countryside, IL 60525
Phone: (708) 429-8590
FAX: (708) 354-6290
View Countryside map and directions
8001 W. 159th Street
Tinley Park, IL 60477
Phone: (708) 429-8590
FAX: (708) 429-9303
View Countryside map and directions
New Lenox Location
951 E. Lincoln Highway
New Lenox, IL 60451
Phone: (815) 729-3211
Fax: (815) 462-7430
View Countryside map and directions
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