Beware of Phishing Scam
We have learned of a widespread telephone phishing scam. Cardholders may receive what appear to be automated phone calls or texts, telling them that their ATM/Debit cards are locked.
Phishing Scam Details
The automated message requests call recipients to "Press 1" where they are to enter their 16-digit card number into their telephone key pad. Once this is entered, the scammers are then requesting the card’s Personal Identification Number (PIN). The scam artists are attempting to obtain customer card numbers and PINs in order to gain access to customer accounts via ATMs or POS (point of sale) purchases.
NuMark Credit Union and our financial partners WILL NOT request card, account information or PIN numbers from cardholders over the phone. Criminals will often use phishing scams like this, by phone or through emails, in an attempt to gain your personal information such as:
- First and Last Name
- Debit Card or ATM Card Number
- Debit or ATM Card Personal Identification Number (PIN)
- Date of Birth
- Social Security Number
- Account Number and/or Account Type
Any time you suspect anything suspicious; err on the side of caution: hang up, ignore the text etc. Do not give out any personal information. Instead, contact NuMark Credit Union directly by calling 815-729-3211.
More information on Email and Internet Fraud
More information on Identity Theft
Protect Your Identity