We refinanced our home with NuMark Credit Union and worked with Miranda Castillo as our mortgage processor. Since we were out of state, she was awesome to work with – she answered emails and calls right away and helped explain the entire process to us in regards to our options for the loan itself, interest rate, and closing costs. I highly recommend requesting her for the loan process since she is knowledgeable, friendly, and can explain things in the most simplest of terms for non-mortgage folks!