If you are having difficulty reaching us by phone, please send an email to ask@numarkcu.org and we will get back with you.

Information Regarding April Statements

Important Alert

While processing our member statements for April, we identified a reporting error with e-statements that may have affected your account. Rest assured, all reporting issues have been resolved.

Paper Statement Fee
For members with e-statements who received a $2.50 paper statement fee in error, your account was credited on Saturday morning with an effective date of 4/30/2021. You can see the credit to your account displayed in NuMark Online, and it will be listed on your next statement.

NuRewards Points
Yesterday morning, members with e-statements were credited the 50 NuRewards points earned for the month of April. Any tier level adjustments have been made as well.

Ultimate High Yield Checking Dividends
Members who have our Ultimate High Yield Checking Account, who have e-statements, and met the monthly requirements to earn dividends, have received their April dividend.  If you visit NuMark Online, you can see the divided posted to your account, and it will be listed on your next statement.

Common Cents Checking Debit Card Rebate
Members with a Common Cents Checking Account, who have e-statements, and met the monthly requirements to earn cash back, your rebate has been credited to your checking account today. You can see the credit to your account displayed in NuMark Online, and it will be listed on your next statement.

Questions or Concerns?
We apologize for any inconvenience this may have caused. If you have any questions, please send an email to ask@numarkcu.org. Thank you for being a member of the NuMark family.


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